Legal Documents

399bid
Terms & Terms & Conditions

Please read our Terms & Conditions carefully before using this platform. Your rights, responsibilities, and 399bid's policies are clearly outlined here.

Last updated: January 1, 2026
Legally Binding
Consent Upon Sign-Up
Account Policy
Bonuses & Promotions
Payments & Withdrawals
Responsible Gaming

Key Highlights at a Glance

Before diving into the full terms, check out this quick summary – it covers the most important things to know about using 399bid.

Age Requirement: 18+

399bid is strictly for users aged 18 and above. Age verification is mandatory at registration. Any account found to belong to a minor will be closed immediately.

One Account Only

Each individual may only register one account. Creating multiple accounts is strictly prohibited, and if detected, both accounts along with their balances will be permanently closed.

Transparent Payment Policy

All deposit and withdrawal rules are clearly stated. Fast transactions are guaranteed across all mobile banking services, including bKash, Nagad, and Rocket.

Bonus Terms Made Clear

The wagering requirements and expiry for every bonus and promotion are clearly stated upfront. No hidden conditions — 399bid is always transparent.

Data Protection

Your personal data is kept with the highest level of security. We never sell your information to third parties. Our Privacy Policy is strictly upheld at all times.

Responsible Gaming

Set your limits and take breaks. 399bid supports responsible play. Self-exclusion and cool-down options are available whenever you need them.

These terms and conditions form a legally binding agreement for use of the 399bid platform. By registering or using the site, you are deemed to have read, understood, and accepted all of the terms below.

01

General Terms

399bid is an online betting and gaming platform serving players in Bangladesh and internationally. By using our services, you confirm that you have read, understood, and agreed to these terms and conditions.

399bid reserves the right to modify, amend, or update these terms at any time. You will be notified of any changes via your registered email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

  • Validity: It is your responsibility to ensure that using this service is lawful under the laws applicable in your jurisdiction.
  • Language: The Bengali version of these terms is the official version; however, in the event of any dispute, the English version shall take precedence.
  • Jurisdiction: For any legal matters, the regulations of the International Gaming Licensing Authority shall apply.
02

Account Registration & Verification

You must be 18 years of age or older to register an account on 399bid. During sign-up, you are required to provide your full name, date of birth, a valid email address, and phone number accurately. Providing false or fabricated information is strictly prohibited.

As part of KYC (Know Your Customer) verification, we may request a copy of your National ID, passport, or driving license at any time. 399bid reserves the right to restrict or suspend withdrawals until verification is complete.

  • One Account: Only one account is permitted per person, household, device, or IP address.
  • Account Security: Keep your password and login credentials strictly confidential. Allowing any third party to access your account is prohibited.
  • Contact Information Update: If your email address or phone number changes, please notify our support team immediately.

If any attempt to create multiple accounts is detected, all associated accounts and balances will be forfeited, and a permanent ban from 399bid may be imposed.

03

Payments, Deposits & Withdrawals

399bid accepts payments via Bangladesh's major mobile banking services, including bKash, Nagad, Rocket, and Upay. Deposits are generally instant, and withdrawal requests are typically processed within 15 minutes to 24 hours.

  • Minimum Deposit: ৳500 (may vary depending on the payment method).
  • Minimum Withdrawal: ৳1,000.
  • Withdrawal Method: Withdrawals must be made using the same method used for the deposit.
  • Verification Required: Additional identity verification may be required for large withdrawal amounts.
  • Currency: All transactions are processed in Bangladeshi Taka (BDT).

If money laundering or fraud is suspected, 399bid reserves the right to place a hold on any payment and notify the relevant authorities.

04

Bonus & Promotion Terms

399bid offers a range of bonuses — including welcome bonuses, reload bonuses, cashback, and special promotions. Each bonus has its own terms, which are clearly outlined on the offer page.

  • Wagering Requirement: Bonus funds can only be withdrawn after meeting the required wagering threshold (typically 10x to 30x).
  • Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
  • One Bonus, Once: The same bonus offer cannot be used more than once on a single account.
  • Bonus Abuse: Any misuse of bonus offers, including bonus hunting or arbitrage, will result in the cancellation of the relevant bonus and associated winnings.
  • Combination Prohibited: Multiple bonuses cannot be combined unless the offer explicitly states otherwise.
05

Betting Rules

All users placing bets on 399bid must follow the rules below. Once a bet is confirmed, it cannot be changed or cancelled, unless an event is cancelled due to a technical issue.

  • Maximum Bet Limit: A maximum bet limit applies to each event and market, displayed on the betting page.
  • Odds Changes: Once a bet is confirmed, the odds at the time of placement will remain fixed even if the odds change afterwards.
  • Event Cancellation: If an event is cancelled, the stake for that bet will be refunded.
  • Live Betting: Live Betting may experience server delays. If an event changes during this time, 399bid reserves the right to void the bet.
  • Match Fixing: Any involvement in match fixing or unethical conduct will result in the cancellation of the relevant bets and account.
06

Prohibited Activities

The activities listed below are strictly prohibited on 399bid. Violations may result in account termination, balance forfeiture, and legal action where necessary.

  • Creating or operating multiple accounts.
  • Opening or operating an account using another person's identity.
  • Placing bets using software bots or automated systems.
  • Exploiting technical glitches on the platform to gain an unfair advantage.
  • Transacting with illegal funds or money laundering.
  • Bonus hunting or systematic arbitrage activity.
  • Harassing, threatening, or deceiving other users.

399bid uses advanced technology to detect any fraudulent activity in real time. If such activity is identified, the relevant information may be handed over to law enforcement authorities.

07

Privacy & Data Protection

399bid takes the protection of your personal data very seriously. We collect information solely for the purposes of providing our services, verifying identity, and meeting legal obligations.

  • Your information will never be sold or rented to any third party.
  • Information may be shared with authorities when required by law.
  • You have the right to request access to or deletion of your personal data.
  • For more details, visit our Privacy Policy Read.
08

Responsible Gaming

399bid is firmly committed to responsible gaming. We want our platform to remain a healthy source of entertainment at all times. Gambling addiction is a serious issue, and we are here to support you in addressing it.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Bet Limit: Set your own maximum bet limit.
  • Cooling-Off Period: Temporarily pause your account for a period of time.
  • Self-Exclusion: Exclude yourself from the account for an extended period.

For more details, visit our Responsible Gaming Visit Page.

09

Account Suspension & Closure

399bid reserves the right to temporarily suspend or permanently close any account found to be in violation of the Terms & Conditions. The affected user will be notified by email if an account closure decision is made.

  • Temporary Suspension: Your account may be temporarily locked while an investigation is ongoing.
  • Permanent Suspension: Serious violations will result in permanent account closure.
  • Balance Refund: If an account is closed due to legitimate activity, any remaining balance will be refunded.
  • Self-Closure: You may also request account closure at any time by contacting our support team.
10

Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We will do our best to resolve it within 72 hours.

  • Please email us with a detailed description of the issue along with any supporting evidence.
  • The support team will review and notify you of their decision.
  • If you are unsatisfied with a decision, you may file a complaint with the licensing authority.
  • 399bid's final decision shall be binding in all matters.

Support Email: support@399bid.app — We are available 24/7, 7 days a week.

11

Terms Update Policy

399bid reserves the right to update these Terms & Conditions as needed. Users will be notified at least 7 days in advance of any significant changes.

  • The date of any changes can be found under the "Last Updated" section at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you may request to close your account.
12

Contact & Support

If you have any questions or need clarification on the Terms & Conditions, don't hesitate to reach out. The 399bid support team is always ready to help.

You've read the terms — now get started

Sign up on 399bid, claim your welcome bonus, and enjoy the best betting experience in Bangladesh – fully secure and trusted.

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